Catalogue · Support
Catalogue support
Most technical questions are answered directly in the documentation. If you're still stuck, email us — clear, reproducible reports are especially welcome.
Email support
catalogue@selenicsystems.comFrequently asked questions
Does Catalogue really work without a connection?
Yes. Catalogue stores your product data on the device, so browsing and order capture work fully offline. Data syncs when a connection is available again.
Which data formats can I import?
Catalogue imports product data from JSON, XML and CSV. The Importing product data guide includes annotated examples and a schema reference for each format.
Can I change how the catalogue looks?
The catalogue layout is driven by Liquid templates. The Liquid templating guide explains the syntax and includes copy-and-paste recipes for common layouts.
A build or import is failing — where do I start?
The Troubleshooting guide lists the most common data, template and image issues with the exact messages you are likely to see and how to resolve them.
How do I report a bug or request a feature?
Email catalogue@selenicsystems.com with the full output of the build, your data file, and a short description of what you expected. A reproducible example is the fastest way for us to help.