Your account

Choose Manage your subscription and enter the email address you subscribed with. We send a sign-in link to that address; there is no password to remember.

The renewal date is shown when you sign in. It renews by itself on that date; you do not need to do anything, and your tablets pick up the renewal on their own the next time they go online.

Yes, by changing the quantity when you sign in. Added tablets are charged for the rest of the current period straight away and can be used as soon as the payment goes through, with the same key. When you reduce the number, we email you before it takes effect; your admin then removes the tablets you no longer need in Settings › Licence on any tablet, so the right ones keep working.

Yes. Sign in and change your payment method to Bacs Direct Debit, available for UK bank accounts. It is used from your next renewal.

Every invoice and receipt can be downloaded once you sign in.

Sign in and choose Cancel. The subscription stops at the end of the period you have paid for, and your tablets keep working until then. Nothing on the tablets is deleted.

Use Email me my key on this page. It goes to the address you subscribed with, within a minute or two. The key never changes, so tablets already using it carry on as they are.

Every tablet you subscribed for already has the key. Your admin can free a place by removing a tablet you no longer use in Settings › Licence, or you can add a tablet to your subscription here.